Who We Are at Goldex Casino
We are Goldex Casino, an online casino built by Goldex Entertainment Ltd for players who want straight answers, fast withdrawals and a library of over 2,800 games. This page tells you who stands behind the platform, how we are licensed, and what we guarantee every time you log in.
Our Story Since 2025
Goldex Casino launched in 2025 under Goldex Entertainment Ltd. The founding team had spent years inside the iGaming industry and kept running into the same problems: slow payouts, vague bonus terms and support that answered in days rather than minutes. We built this casino to fix exactly those three things.
Within our first year we grew the library from a modest launch catalogue to more than 2,800 titles, signed 22 providers including Pragmatic Play, Evolution, Play'n GO and Nolimit City, and rolled out a five-tier VIP program with personal managers. Australian players were the priority from day one, which is why PayID deposits and AUD accounts came first, not last.
What We Offer You
The Numbers Behind the Casino
Every figure below comes from our live platform, not marketing copy.
| Category | Count |
|---|---|
| Total games | 2,800 |
| Online pokies | 2,200+ |
| Live dealer tables | 150+ |
| Table games | 220+ |
| Jackpot pokies | 90+ |
| Crash games | 25+ |
| Game providers | 22 |
Payments Without Friction
Deposits start at 30 AUD and we charge no fees on either side. You can fund your account with PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, MiFinity, Jeton, bank transfer, or crypto including Bitcoin, Ethereum, Litecoin, Tether and Dogecoin. Withdrawals are processed within 0 to 24 hours, capped at 8,000 AUD per day and 32,000 AUD per month. We are a casino-only operation, so all of our focus stays on pokies, live tables and crash games rather than a sportsbook.
Our Licence and Regulation
Goldex Casino operates under licence MGA/B2C/812/2024 issued by the Malta Gaming Authority. That licence binds us to audited game fairness, segregated player funds, and mandatory dispute resolution. If you ever feel a decision went against you unfairly, you can escalate directly to the MGA, and we are contractually required to cooperate.
Regulated operation also means restrictions. We do not accept players from a defined list of jurisdictions, including the United States, the United Kingdom and much of the EU's licensed markets, and we verify age on every account. Play with us is restricted to persons aged 18 or over.
Security and Fair Play
How We Protect Your Account
All traffic on our site runs over TLS encryption, and player funds sit in segregated accounts separate from company operating capital. Passwords are hashed, sessions are monitored for anomalies, and withdrawal requests trigger verification checks before any money leaves our systems.
- TLS/SSL encryption on every page and transaction
- Segregated player funds under MGA requirements
- RNG-certified pokies from licensed, independently tested studios
- KYC verification (ID, proof of address, payment method) reviewed within 24 to 72 hours
- Crypto deposits and withdrawals in BTC, ETH, LTC, USDT and DOGE
Our Commitment to Responsible Play
Gambling should cost what you decide it costs, and we give you the tools to enforce that. Every account can set deposit limits, loss limits and session reminders, take a cool-off period, or self-exclude permanently. If gambling stops being fun, contact Gambling Help Online on 1800 858 858, free and confidential, any hour of the day.
Transparency is the other half of our commitment. Bonus terms, wagering requirements and win caps are stated in plain figures: our welcome offer of 75% up to 2,500 AUD with 200 free spins carries a 40x wager and a 14-day validity window, published on the promotion page before you opt in.
Talk to Us Any Time
Behind the platform is Goldex Entertainment Ltd, running a support team that works 24/7. Live chat answers most queries in minutes, and email reaches us at [email protected]. Our site is fully mobile-optimised in HTML5 for iOS and Android, with no app download required, and the full experience is available in English, German, French, Spanish and Italian.
If you have a question about verification, a withdrawal or a bonus term, ask us first. Documented answers within the hour are the standard we hold ourselves to, and it is the same standard we set out with when we launched.
Frequently asked questions
Who owns Goldex Casino?
Goldex Casino is owned and operated by Goldex Entertainment Ltd under Malta Gaming Authority licence MGA/B2C/812/2024.
When was Goldex Casino launched?
We launched in 2025 with a focus on Australian players, AUD accounts and fast PayID deposits.
How long do withdrawals take?
Withdrawals are processed within 0 to 24 hours, with limits of 8,000 AUD per day and 32,000 AUD per month, and no fees.
How do you verify my identity?
Before your first withdrawal we ask for a government-issued ID, proof of address and payment method verification. Reviews complete within 24 to 72 hours.
What responsible gambling tools do you offer?
You can set deposit and loss limits, session reminders, cool-off periods and self-exclusion. Free confidential help is available from Gambling Help Online on 1800 858 858.